Electrical fault finding guide
What to check and explain when a domestic electrical fault needs attention.
When to ask for fault finding
Electrical fault finding is for problems such as tripping circuits, dead sockets, lights that stop working or intermittent power issues. The aim is to trace the cause before agreeing the right repair.
Customers often look up “electrical fault finding” before deciding whether to book a visit. This guide answers the first questions and links through to the local service page.
Details that help
- What stopped working.
- Which switch, breaker or circuit is affected.
- Whether the issue is constant or intermittent.
- Whether it started after an appliance, weather event or recent work.
- Photos of the consumer unit or affected fitting if safe.
Frequently asked questions
What should I do if electrics keep tripping?
Stop resetting repeatedly and call to explain what is tripping, when it happens and which rooms or appliances are involved.
Can a fault be diagnosed over the phone?
A call can help decide the next step, but domestic electrical faults often need inspection before the cause is confirmed.